Uber charges woman FOUR times the normal fare- first timer.

Nicole Owens, from Worsley, was left furious by the whopping £67 charge – which even included a £15 discount – but has now got a full refund thanks to the MENA party of young women from Salford were charged almost SEVENTY pounds for a taxi from Manchester to Tyldesley by controversial firm Uber.

Nicole Owens, 25, from Boothstown, Worsley, said her and three other friends had been partying in trendy Northern Quarter bar Hula till about 3.30am on Bank Holiday Monday morning when they wanted to get a taxi home.

They eventually got an Uber taxi – but were left shocked at the final bill – which even included a £15 DISCOUNT.
Now only after the M.E.N. took on her case have Uber agreed to a full refund.
The group were taken back to Ellenbrook, then Boothstown, then Tyldesley, and then back to Worsley village.
Nicole said: “We couldn’t get a taxi at all.
“There were none about, so my friend said I should download the Uber app because they have a promotion on where you get £15 off your first order so we thought it would end up costing £20 at most.”

Nursery nurse Nicole said that she installed the app and set up an account.
She added: “It asked for my card details and I put all my details in and the promotion code to get my £15 off.”
Without the £15 promotional discount the fare would have been £82.49.
A breakdown of the charges is clearly shown on the receipt, and states that the normal price for the ride would have been £30.55, but the ‘surge’ was charged at £51.94, bringing the price to £82.49 before the £15 discount.

The app-based taxi service has come under fire before for its ‘surge’ charges that mean the busier it gets, the more it will cost.
And according to Nicole the taxi arrived within 60 seconds, suggesting to her that the firm wasn’t busy.
Nicole said: “Friends had told me they could be expensive.
“I understood that they have a surge charge which means they can charge more when they’re in high demand, but I never thought it would be 80 pounds. I couldn’t believe it when I got the notification when I got in.”
Nicole said that she was not offered an opportunity to reject the surge charge. She said: “It didn’t give us a price at all. We didn’t accept anything about a high demand.”

UBER HQ in San Francisco

But a spokesman told the M.E.N. that the new pricing model is ‘very clear’ for customers and that they are asked to confirm the pricing multiplier in the app two times before they book a trip.
However they offered a full refund to Nicole after the M.E.N. contacted them.
A spokesman for Uber told the M.E.N.: “The pricing is made very clear to the user when they book: Open the app, the uberX option will be marked with a thunderbolt to represent that dynamic pricing is in effect.
“Once you select the uberX option, there is a confirmation screen that notifies the user that the pricing is at 2.7 x the normal rate, users have to confirm with an “I accept” button.
“Following this, the rider is required to manually type in the numbers 2 and 7 to re-confirm that they understand.
“We understand that for new riders, this pricing model is different so our policy is to adjust the trip to the normal fare for the first time.”


Manchester evening news
Minicab London, taxi London, taxi Kilburn, Kensal rise cabs, Wembley cabs, taxi, minicab nw10


TfL Online 2015 Review – How “Every Journey Matters”

I get the honour of the final blog post of 2015, and it’s a pleasing one to be able to write as we look back on what the team in TfL Online have achieved during this year. We started off the year accomplishing one deployment of new code to the website every two weeks, and that’s increased to […]



Not on Safari in Harlesden


I’ll never forget the day in 2011 that my friends and I danced the walkways of Willesden Junction. The impossible happened – we did discover beauty in this hostile, industrial environment. The purple buddleia against the wire fences, the broad smile of the ticket office man as we jumped up and down to Anarchy in the UK, the deep red organza which became a wedding veil, the exquisite tenderness we shared in a dank, dark railway tunnel to the loving tones of Al Green and finally the intimacy and stillness between us as we emerged onto the Grand Union Canal. By the end, I felt as though I was part of a nomadic dancing tribe and I loved it.

So much so that I wanted to do it again. I reflected on all the different stages – from the staccato to  the madness to the stillness – of Dance Willesden…

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Minicab in nw10

Welcome to Harlesden Cars (Private Hire Minicabs) Limited
Harlesden Cars Is one of the longest running Minicab firms in NW London. Established is 1970s over 40 years ago and still going strong. Call us on: 0208 961 2626
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Harlesden Cars is committed to providing the best service possible 24 hours a day. That is reliable, prompt, trusted, low priced and friendly. Harlesden Cars has one of the large fleet of cars within the local area. Over the years we have become one of the leading Minicab provides within Harlesden, Willesden, Acton, Nw10 and nw2. We offer taxi and minicabs service to businesses, school, colleges, individual, group and for family events, just call for more details:0208 961 2626
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We are a trusted firm for over 40 years, all Our drivers are friendly, punctually and knowledgable. Our Moto is Safety and Reliability is our Priority. With a goal to ensure that 100% of our customers satisfied with the service we provided. Our professional team of drivers, reservationists, dispatchers are dedicated group with a single goal to ensure you complete your journey with smile. They are all well trained and experienced to perform at the highest industry standards.
All our vehicle are license and inspected by Transport for London (PCO). All our drivers are DBS check previously known as (CRB).
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Not on Safari in Harlesden

Rose vs Danny

I’m following Dar or Danny into his back room. He’s my local newsagent. And it’s full to the rafters with boxing gloves in red and blue, punch bags, shin guards, footballs with stars on them, shorts, and tops. Yes, in true Harlesden style, this is a newsagent that sells boxing gloves. Another wonderful collision/mash up.

Not only that, but they are all hand sewn in Danny’s family factory in Sialkot, Pakistan. Sialkot, it turns out, (what I mean here is that I went home and googled it) produces the most hand sewn footballs in the world. As for the name, Danny; in the 70s, an Irish friend started calling him Danny and it stuck. His legal first name confusingly is Amjad. And the family name is Dar. The boxing gloves are made by Darco. They used to sell to the US and Danny reckons Mohammed Ali must have worn some…

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